Starting from January 2022, limited use paper tickets, also known as standard tickets, will progressively be discontinued across the train network, the Land Transport Authority (LTA) said on Aug 6, 2021.
Sale of Standard Tickets for Trains to Phase Out in 2022
Majority Using Stored Value Cards or Account-based Ticketing
The decision to phase out the sale of standard tickets came after statistics showed the majority of commuters opting to use stored value cards or account-based ticketing.
Stored value cards come in the form of EZ-Link cards, NETS FlashPay cards and concession cards, whereas account-based ticketing utilises SimplyGo, effectively ‘payWave’ for transport.
“Fewer than one in 1,000 trips are paid using standard tickets today,” said LTA.
Click to learn about the Travel Cards accepted in the Train Network »
Standard Tickets Discontinued by March 2022
|Train Line||Phase-out Date|
|TEL DTL||Jan 10, 2022|
|CCL NEL||Feb 10, 2022|
|NSL EWL||Mar 10, 2022|
The discontinuation of sales for standard tickets at General Ticketing Machines (GTM) will commence with the Thomson-East Coast Line (TEL) and Downtown Line (DTL) on Jan 10, 2022—the LTA noting both of which “have the lowest standard ticket sales among all the rail lines.”
Subsequently, the Circle Line (CCL) and North East Line (NEL) will phase out standard tickets sales on Feb 10, 2022.
The North-South Line (NSL) and East-West Line (EWL) will then cease sales of standard tickets on Mar 10, 2022.
Click to learn about Ticketing Machines across the Train Network »
Deployment of Service Ambassadors
To assist commuters as standard tickets are progressively discontinued, LTA will deploy service ambassadors at selected train stations between January and March 2022.
It will also “monitor the feedback closely and work with public transport operators to ensure a smooth transition for all commuters.”
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Planning your journey – SGTrains
Ticketing Machines – SGTrains
Reminder: Sale of Standard Tickets to be Progressively Phased Out from Next Year – LTA [Accessed 30 Dec 2021]
Sale of Standard Tickets at General Ticketing Machines to be progressively phased out from 1 January 2022 – LTA [Accessed 30 Dec 2021]
Sale of standard tickets at MRT stations to end by March 2022 – The Straits Times [Accessed 30 Dec 2021]
LTA will phase out sale of standard tickets at MRT stations in S’pore by Mar. 2022 – Mothership.sg [Accessed 30 Dec 2021]
MRT Standard Tickets Phased Out From Jan 2022, EZ-Link Minimum Top-Up Lowered to $2 – Mustsharenews.com [Accessed 30 Dec 2021]
Images by SGTrains Graphics and SGTrains File.