Train service has resumed between Toa Payoh (NS19) and Bishan (NS17) stations on the North-South Line (NSL) following earlier delays on Wednesday (Apr 16) afternoon.
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“Due to a track fault, please expect an additional 15 minutes of travelling time between Bishan and Toa Payoh stations. Free regular bus service is available at the designated bus stops between Bishan and Toa Payoh stations.” (Image: Screengrab from SGTrains)
Rail operator SMRT updated on its social media platforms at 12:22pm that a platform screen door (PSD) had fallen onto the north-bound (NB) tracks at Braddell (NS18) station at around 11:15am.
It added that it cordoned off the affected NB platform as a safety precaution for commuters and also turned off traction power for the trains to facilitate recovery works.
Image: SMRT/Facebook
Train services continued to operate in both directions of the NSL through a shuttle train service between Bishan and Toa Payoh stations. Free regular bus services were also available between Toa Payoh and Bishan stations towards Jurong East station.
“Our staff and engineers are on-site working to restore normal train services as soon as possible. We apologise for the inconvenience caused to your commute.”
SMRT updated that train services resumed at around 12:29pm, about an hour after the platform screen door fell onto the NB tracks at Braddell station.
At 11:25am, rail operator SMRT alerted on its social media platforms for commuters to expect an additional 15 minutes of travelling time between Toa Payoh and Bishan stations.
SGTrains received the first train disruption alert from a Land Transport Authority (LTA) data feed at 11:35am, which we had displayed on our Train Service Status web page.
A news article by Straits Times (ST) included pictures of the left wing of door 22 near the NB platform tailwall (TW) missing, with workers moving the fallen door on a trolley in black plastic wrapping.
The right wing of the door has a “Faulty Door” sticker pasted, with SMRT staff directing passengers not to use the affected door. ST reported that SMRT said there were no injuries.
SEE ALSO: Why Platform Screen Doors Are Important for a Train Network »
SEE ALSO: You Can Get a $1,000 Fine for Interfering Train Doors »
SGTrains understands that LTA awarded Contract R152A in 2023 for the “Supply and Replacement of Components for North-South and East-West Line Full Height Platform Screen Door System” to Fangda Innotech Co., Ltd. under rail enhancement works.
Related Links
Train Service Status – SGTrains
External Links
11:25 AM – [NSL]: Due to a track fault, pls add 15mins train travel time from #ToaPayoh to #Bishan towards #JurongEast. Free regular bus is available between #ToaPayoh and #Bishan. – SMRT/Facebook
[Update on North-South Line on 16 Apr at 12.22pm] – SMRT/Facebook
Train services resume after platform screen door incident at Braddell MRT station – ST
Annual Report 2023/24 – LTA
方大集团在全球中标轨道交通屏蔽门系统订单9.61亿元 – China Fangda Group
Images: SMRT/Facebook, Screengrab from SGTrains, SMRT/Facebook.
This article first appeared on SGTrains.
Last updated on 16 Apr 2025.
Editor’s note: An earlier version of this article said that door 3 near the platform headwall was affected. This was not the case; it was door 22 near the tailwall instead.